Gail A. Shafer-Crane, Ph.D., OTR, Certified Hand Therapist, President
Dr. Shafer is a 1971 graduate of Western Michigan University with a Bachelors of Science in Occupational Therapy, a 1988 graduate of Western Michigan University with a Masters of Public Administration, and was awarded a Doctorate in Philosophy by the Michigan State University College of Human Medicine in 2002. Her treatment experience as an OT includes specializations in physically and mentally impaired children and adults, splinting and adaptive equipment fabrication, cardiac and pulmonary rehabilitation, and hand therapy. She was certified as a hand therapist in 1991 by the Hand Therapy Certification Commission.

Dr. Shafer is an active member of the American Society of Hand Therapists, the American Academy of Anatomists, and the American Occupational Therapy Association.
In addition to her clinical responsibilities, Dr. Shafer is Assistant Professor of Anatomy in the Department of Radiology, College of Human and Osteopathic Medicine, Michigan State University where she teaches histology, neuroscience and human anatomy.

ARM Assessment Rehabilitation Management, Inc. was founded by Dr. Shafer in 1988. It has grown from a hand therapy private practice to a general orthopedic outpatient facility. Dr. Shafer founded the Hand Institute of Michigan in 2003 to serve educational and service needs in the central northern United States and Canada.

Robin E. Kustasz, OTRL, Certified Hand Therapist
Robin is a 1988 graduate of Wayne State University with a Bachelors of Science in Occupational Therapy. She received her certification as a Certified Hand Therapist from the Hand Therapy Certification Commission in 1995. She has been a senior therapist with ARM Assessment-Rehabilitation-Management, Inc. since 1995. She is also certified in neuro-developmental treatment. She has been actively involved in the American Society of Hand Therapists and has attended numerous courses in hand therapy and manual therapy techniques.

Robin is a co-founder of the Hand Institute of Michigan and is a course coordinator for the annual education seminar.

Curtis P. Wood, OTRL, NSCA-CPT, CHT
Curtis is a 1999 graduate of Eastern Michigan University with a Bachelors of Science in Occupational Therapy. He received his certification as a Personal Trainer from the National Strength and Conditioning Association in 2002. Curtis has been a staff therapist with ARM Assessment Rehabilitation Management, Inc. since May of 2000 and is currently a senior therapist. His specialized focus is on Hand Therapy, Evaluation, Work Hardening Therapy (preparing patients for return to work), and Functional Capacity Evaluations.

Past employment experiences in fast food, graphic arts, printing, landscaping and automotive part manufacturing provide a broad base of occupational knowledge, which is utilized for improved understanding of patient needs and improved therapeutic outcomes.

Terri Bedford, DPT, MTC
Senior Physical Therapist

Terri is a 1996 graduate of Grand Valley State University with a Master’s of Science in Physical Therapy. She received her Manual Therapy Certification from the University of Saint Augustine in 1999 and obtained her transitional Doctorate degree in Physical Therapy in 2004.

Terri practices with an emphasis on manual therapy in an orthopedic setting. Terri also specializes in women’s health issues such as pelvic floor pain, pain with intercourse, incontinence, and prolapse. Other specialties include treatment of TMD (Temporal Mandibular Dysfunction) and she performs vestibular rehabilitation which deals with issues of dizziness or vertigo. She has served in a number of leadership roles during her tenure at ARM, and has supervised a number of physical therapy, physical therapy assisting, and kinesiology students.

Sarah Decker, MS, OTR/L
Occupational Therapist and Massage Therapist

Sarah Decker evaluates and treats injuries and conditions of the upper extremity to optimize the functional use of the hand and arm. Sarah has practiced occupational therapy for more than five years and has accumulated over 6,000 hours of treatment for the hand and upper extremity. Sarah also has experience with inpatient acute care, outpatient rehabilitation, and home health services. She develops excellent working relationships with her patients through education, humor, compassion, and a nurturing demeanor. She enjoys instructing and motivating patients towards their highest level of function. Sarah has received employee recognition for excellence, commitment to customer service, and for sharing freely her time, talents, and resources.

Educational background includes Bachelor’s of Science and Master’s of Occupational Therapy from Western Michigan University. She has been a Massage Therapist since 2004. She has attended advanced continuing education courses such as Neurological Management for Upper Extremity, Kinesiology Taping, Therapeutic Modalities, Memory Disorders, Cervical Spine and Upper Extremities for Orthopedic Dysfunction. She is currently working toward her Hand Therapy Certification.

Jennie Findlay, PT, DPT
Jennie is a 2010 graduate of University of Michigan-Flints DPT program. Also she attained a BS degree in 2004 with a Major in Exercise Physiology and a minor in Psychology from Central Michigan University. She has experience working in both inpatient and outpatient settings and has been working in Lansing and the surrounding areas since 2011. Through various continuing education courses she continues to increase her knowledge of the Human body and Physical therapy. It is her passion to Continue to grow and learn in the physical therapy profession so she can provide her patients with the best treatment possible.

Chinmay Zinzuvadia, PT, DPT, CIMT
After completing Physical Therapy studies in 2002, Chinmay has gained experience through working in different outpatient physical therapy set ups. His interest in “hands on” treatment led him to do many manual therapy courses. His recent completion of Manual Therapy Certification (CIMT) was through Great Lakes Seminars. He completed his DPT in the fall of 2013.

Matthew Dillon Malcangi, Certified Personal Trainer,
Certified Group Instructor, Certified Healthy Lifestyle and Weight Management Consultant, Certified Metabolic Typing Adviser , CPR Certified
Graduating in 2001 as a St. Johns Red wing Matt has been interested in health and fitness since age 12. Having both parents involved in exercise growing up as he watched his mother perform aerobics every morning and enjoying trips to the gym with his father ,he was engrained to live a healthier lifestyle. He holds an associates degree at Lansing Community college in general studies which then lead to his greater interest in within personal training through the national recognized company the American Council on Exercise (a.c.e.) Expanding his knowledge further with a group instructor certification, training with small and large groups, healthy life-style and weight management consultant certification, sharing a variety of nutritional basics to help you reach your goals, and Metabolic Typing adviser which focuses on your nutrition and create awareness about your personal unique metabolism, how to fuel your body with the right foods right combinations, to correct many daily food allergies, food side effect, and also chronic and acute illnesses and diseases that stem from our everyday diets.